Visitors should be aware that people with a disability have free entry along with their caregiver, but free tickets cannot be bought online in advance. Considering that Pompeii is a very popular attraction, we recommend going there early in the morning to avoid queues.
The “Pompeii for All” itinerary features a 3.5-km-long path designed to be wheelchair-friendly, allowing access to key attractions from Piazza Anfiteatro to the Sanctuary of Venus. This route allows you to access the main streets, significant buildings, and domus of Pompeii.
The "Pompeii for All" path does not require the use of an elevator. If you plan to end your visit from the Piazza Esedra exit, the elevator of the Antiquarium is available at all times during working hours.
Pompeii provides several amenities to make your visit as comfortable as possible. Wheelchair rental services are available at the main entrance points. Accessible restrooms are located at key sites along the visitor paths. Be prepared to face some uneven ground and cobbled streets.
Information desks and the official map highlight accessible routes and facilities. At select locations, you will find ramps and lifts that help in navigating the site more easily. Proper signage ensures you can find these amenities without difficulty.
You can find the necessary information on the official website, including maps and guides created specifically for different types of disabilities. You can also find a list of wheelchair-accessible buildings on the official Pompeii's buildings list.
At the Pompei - Villa dei Misteri train station, near the main entrance, accessibility is only granted when arriving from Naples and leaving towards Sorrento. In any other case you should contact the train station staff or call 800211388 for further information. The Pompei Santuario train station, the closest to the "Pompei For All" path entrance, has an accessible option, but you should warn the staff at the departure station or by phone at 0817722432.
For a personalized visit, tourists can opt for accessible tours in Pompeii that often include a dedicated driver and vehicle equipped to handle various mobility aids. These tours typically offer door-to-door service from accommodations to sites, including Pompeii Archaeological Park and other historic landmarks along the way. Companies providing these services have a deep understanding of accessibility needs and tailor the experience to suit individual requirements.